FAQ

We’ve got answers! Here are some of the most common questions about our olive oil, ordering process, and more.

FAQ

About Our Olive Oil

What makes Stock Family Orchard olive oil different from store-bought brands?

Our olive oil is 100% estate-grown and hand-harvested at peak ripeness to ensure the highest quality and freshest taste. Unlike mass-produced oils, we cold-press our olives within hours of harvesting, preserving the rich flavors and health benefits of extra virgin olive oil.

Is your olive oil certified extra virgin?

Yes! Our olive oil meets the highest standards for extra virgin certification, meaning it is cold-pressed, unrefined, and free from any additives or chemicals.

What are the health benefits of extra virgin olive oil?

Extra virgin olive oil is packed with antioxidants and heart-healthy monounsaturated fats. It has been linked to reducing inflammation, improving cholesterol levels, and supporting brain and skin health.

Quality & Sourcing

Is your olive oil blended with oil from another source?

No. At Stock Family Orchard, our oil is single-sourced in Newcastle.

Do you use pesticides or chemicals on your olive trees?

No, we are committed to natural and sustainable farming. Our olive trees are grown without synthetic pesticides or harmful chemicals to maintain purity and quality.

What are the health benefits of extra virgin olive oil?

Ordering & Shipping

How do I order Stock Family Orchard olive oil?

You can place an order directly through our website. Simply browse our selection, add your favorite olive oil to your cart, and check out securely.

Do you offer international shipping?

At this time, we only ship within the United States, but we’re working on expanding our shipping options. Stay tuned for updates!

How long does shipping take?

Orders are typically processed within 2-3 business days, and shipping times vary based on your location. Most customers receive their order within 5-7 business days.

Storage & Usage

How should I store my olive oil to keep it fresh?

Store your olive oil in a cool, dark place away from direct sunlight and heat. Always keep the bottle tightly sealed to preserve its flavor and nutritional properties.

What is the shelf life of your olive oil?

Our extra virgin olive oil is best enjoyed within 12-18 months of pressing. Each bottle is labeled with a harvest date, so you always know when it was made.

Subscription & Discounts

Do you offer a subscription program?

Yes! Our olive oil subscription lets you enjoy fresh, high-quality olive oil delivered to your door at the frequency of your choice. Plus, subscribers receive exclusive discounts on every order!

Can I cancel or change my subscription?

Absolutely! You can modify or cancel your subscription at any time through your account settings or by reaching out to our customer support team.

Do you offer bulk or wholesale pricing?

Yes, we offer special pricing for bulk orders and wholesale partnerships. If you’re interested, please contact us for more details.

Subscription & Discounts

What if I have an issue with my order?

We stand by the quality of our products. If you experience any issues, please reach out to our customer service team and we’ll be happy to assist you.